jiliph Privacy Policy – How We Handle Your Personal Data

1. Introduction

This Privacy Policy explains how jiliph ("we," "us," or "our") collects, uses, stores, and protects the personal information of players who register and use jiliph at jiliph.vu. This policy applies to all players based in the Philippines and to anyone who accesses jiliph from a Philippine connection.

By creating a jiliph account, you acknowledge that you have read and understood this Privacy Policy. This policy works alongside our Terms & Conditions — both documents together form the complete agreement between you and jiliph.

We review and update this policy periodically. When material changes are made, the effective date at the top of this page will be updated. Your continued use of jiliph following any update constitutes your acceptance of the revised policy.

2. What Information We Collect

jiliph collects personal information in the following situations: when you register an account, when you complete KYC verification, when you make a deposit or withdrawal, and when you use the platform's features. Here is a breakdown of the types of data collected:

3. How We Use Your Information

jiliph uses the personal information we collect for the following purposes:

• Account operation — to create and maintain your jiliph account, verify your identity, and process your transactions
• Security — to verify login attempts using OTP, detect fraudulent activity, and protect your account from unauthorized access
• Transaction processing — to process your PHP deposits and withdrawals through your registered Philippine bank account or e-wallet
• Compliance — to fulfill legal obligations including anti-money laundering (AML) requirements and age verification
• Customer support — to respond to queries and resolve issues related to your jiliph account
• Platform improvement — to understand how the platform is used and make improvements to the player experience
• Responsible gaming — to monitor for patterns that may indicate problematic gaming behavior and apply appropriate tools or interventions

jiliph does not use your personal data to serve targeted advertising through third-party ad networks. We do not sell your data to data brokers or marketing companies.

4. When We Share Your Information

jiliph does not sell, rent, or share your personal information with third parties for commercial purposes. Limited disclosure may occur only in the following circumstances:

• Payment processing: Your payment details are shared with the Philippine banking institution or e-wallet provider you have selected, only to the extent required to process the transaction.
• Technology partners: Trusted technology service providers who support the operation of jiliph — such as server infrastructure and security tools — may have limited access to system data under strict confidentiality agreements.
• Legal requirements: jiliph may disclose personal information to law enforcement or regulatory bodies in the Philippines where required by applicable law, court order, or to investigate suspected illegal activity.
• Business transfers: In the event of a merger, acquisition, or restructuring of the platform, player data may be transferred to the successor entity under equivalent privacy protections.

5. How We Protect Your Data

jiliph applies multiple layers of technical and organizational security to protect player data:

• SSL encryption on all data transmitted between your device and jiliph's servers
• OTP-based login verification to prevent unauthorized account access
• Access controls limiting jiliph personnel access to personal data on a need-to-know basis
• Secure document storage for KYC identity documents, with restricted access and regular security reviews
• Session management to automatically terminate inactive sessions and prevent unauthorized use

While jiliph takes reasonable and industry-standard precautions to protect your data, no digital system can be guaranteed completely immune from security threats. If you become aware of any unauthorized activity on your jiliph account, please notify us immediately through your account dashboard.

6. Cookies and Tracking Technologies

jiliph uses cookies — small data files stored on your device — to support the operation of the platform. The cookies we use fall into the following categories:

• Session cookies: Keep you logged in while you use jiliph. These expire when you close your browser or log out.
• Preference cookies: Remember your settings and language preferences so you don't have to reset them each visit.
• Security cookies: Support fraud prevention and account security measures, including OTP validation and session integrity checks.
• Analytics cookies: Help jiliph understand how players navigate the platform so we can improve usability and performance. This data is aggregated and not linked to individual identities.

jiliph does not use cookies to track your activity on other websites or to serve cross-platform advertising. You can manage cookie settings through your browser, though disabling essential cookies may affect platform functionality.

7. Your Privacy Rights

As a jiliph player, you have the following rights with respect to your personal data:

8. Data Retention

jiliph retains personal data for as long as your account is active and for a defined period after account closure, as required by applicable legal, regulatory, and compliance obligations in the Philippines.

Transaction records and KYC documents may be retained for a period consistent with financial reporting and anti-money laundering obligations. After the required retention period has passed, data is securely deleted or anonymized so it can no longer be linked to your identity.

9. Minors and Age Restriction

jiliph is strictly a 21+ platform. We do not knowingly collect personal information from anyone under 21 years of age. If during the KYC process or at any other point it is determined that a player is under 21, their account will be closed immediately and any data collected will be handled in accordance with our data deletion process.

If you believe an underage person has registered on jiliph, please report it through the support section of your account. We take underage gaming seriously and investigate all such reports.

10. Contact and Policy Updates

For any questions, requests, or concerns related to this Privacy Policy or the handling of your personal data on jiliph, please contact us through the support section available in your account dashboard.

Our support team can assist with data access requests, correction requests, and general privacy inquiries. We aim to respond to all privacy-related requests within a reasonable timeframe.

This policy may be updated from time to time to reflect changes in our practices or applicable requirements. The current version is always available at jiliph.vu/privacy-policy. Your continued use of jiliph after any update means you accept the revised policy.